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JoAnne Fabrics Complaint - Lack of customer service
JoAnne Fabrics Complaint

JoAnne Fabrics Complaint

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Lack of customer service


Did you know that this company does not allow you to return ANY clearance items even with a receipt??? Wow - in a times of customer service your company is seriously missing the boat. Almost 100% of the companies I usually deal with will VERBALLY tell you if there is no return policy because it is SO UNHEARD OF!!

I bought two rod holders that turned out not to be a great color in my room - the package was NOT EVEN OPENED - I brought it back within 10 days - AND I had my original receipt.

They would NOT let me return it. Shame on you for not verbally telling me this when I purchased the product and I will NEVER shop at your store again!


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